ARA TIKASYSTEMS
← Projects

Case study

Pānui

One pānui, one place, every channel pointing to it

Each pānui is copied to Facebook, paper and email, and each copy fades. Pānui is a way to write it once, at a permanent address, so whānau can find it again weeks later.

Kura · Te Hiku · Exploring it together with the kura

The problem

A pānui nobody can find again was only half sent

The kura already tells whānau what they need to know. The telling isn't the problem. It's what happens to each copy afterwards.

  • Each pānui is copied to Facebook, paper and email, and each copy fades in its own way. A post scrolls away, a paper stays in the bag, an email goes unopened.
  • Weeks later whānau ring the office, and someone types it out again.
  • Some whānau feel whakamā about ringing a second time, so they just miss it.
  • If a pānui has a mistake in it, the mistake is in every place it was copied to, and fixing it means finding every copy.

What we put in place

Write it once, and point to it from everywhere

You write a pānui once, at a permanent address, and every channel the kura already uses links to it. A correction made once is correct everywhere, and the page says it changed.

  • A permanent page for every pānui.

    Each pānui has its own address, so a link on Facebook, on paper or in an email still works next term.

  • Corrections you can see.

    When a pānui is corrected, the page shows a note saying it changed and when.

  • The wāhanga and te pūranga.

    Pānui are sorted by area of the kura, and older ones stay in a searchable archive.

  • Dates for your calendar.

    A pānui with a date can be added to your phone's calendar.

How it fits together

  1. The kura's channels stay.

    Facebook, the paper and the email edition all carry on as they are. They each carry a link instead of a copy.

  2. One page that tells the truth.

    Nothing is copied, so nothing can disagree. If a pānui is fixed, everyone who comes back to it from any channel sees the corrected version.

What changed

What this makes possible

We are exploring it together with the kura. These are the things the approach is meant to make possible, not results we can claim yet.

  • The channels stay as they are.

    Each one points to one current pānui, and no whānau has to learn a new habit.

  • A pānui that can be found again.

    A link on a paper that went home weeks ago can still lead to the pānui.

  • Corrections that reach people.

    Anyone who comes back sees the right version, with a note that it changed. A correction can't reach someone who never looks again, and we'd rather say so.

  • Fewer pānui typed out twice.

    If whānau can find the pānui themselves, the office may not need to type it out again so often.

  • An archive that belongs to the kura's story.

    Pānui that can still be found next term become a record, not just something that went out.

Still evolving

Pānui isn't finished, and there's no go-live date. Every step is being worked through with the kura.

Got pānui that keep getting lost?

If your kura, marae or rōpū has notices that get copied everywhere and found nowhere, we'd be glad to kōrero about it.

Book a kōrero

No obligation.