Data Deletion Instructions

You can ask us to delete the personal information and any connected business-account data that Ara Tika Systems holds about you. This page explains how, what happens, and how long it takes.

1. How to request deletion

Email us at [email protected] with the subject line “Data deletion request”. So we can find and verify your records, please include:

• Your name and the business name you enquired under
• The email address or phone number you used with us
• Any connected accounts you want removed (for example a Facebook Page, Instagram account, Google Business Profile, or LinkedIn organisation)

2. Disconnecting a linked social account

If you connected a Facebook, Instagram, Google, or LinkedIn business account to a tool we provide, you can remove our access yourself at any time by disconnecting it in that tool, or by removing Ara Tika Systems from the app/business settings of the relevant platform. Disconnecting revokes our access token and stops any further data being accessed. To also delete the data we already stored from that account, send us a deletion request as above.

3. What we delete

On a verified request, we delete:

• The details you submitted through our Systems Review or enquiry forms
• Any internal notes and records associated with your enquiry
• Any access tokens and stored data obtained from your connected accounts

We may retain a limited amount of information where we are required to by law (for example, records needed for tax or accounting). Anything retained for those reasons is kept only as long as necessary and is not used for marketing.

4. How long it takes

We confirm receipt of your request within a few business days and complete deletion within 30 days. If we need to verify your identity first, we will let you know what we need.

5. Contact

For any questions about deleting your data, or about how we handle information generally, contact us at [email protected] or see our Privacy Policy.